80% of consumers still prefer voice-based human support, despite advancements in automation.
The future of CX is here, and it's powered by Voice AI.
Join us for Fullband 2024 to examine the current AI landscape, explore its tangible impact on the customer experience, and discuss real-world applications of Voice AI that increase productivity and reduce costs.
📅 September 25, 2024, at 10:00 AM PT // 1:00 PM ET
Here's what you can expect:
- Groundbreaking research: Get exclusive insights from new research on how language barriers and accents affect CX.
- Actionable insights: Hear from CX leaders about the challenges and opportunities within the CX ecosystem.
- Future Trends: Gain foresight into emerging trends in voice AI technology, helping you stay ahead of the curve and make informed decisions for your organization.
- Innovative Demos: Experience demos of AI Interpreter, Accent Localization, and all-new features to be announced during the event.
Real-time Voice AI technology
Krisp delivers cutting-edge Voice AI solutions to contact centers globally, ensuring contact center interactions are of the highest possible quality and impact.
AI Accent Localization
Dynamically adjust agents' accents to match a customer’s native accent in real-time, ensuring clear and effective communication. Utilizing cutting-edge AI, this technology significantly enhances comprehension and facilitates smoother interactions between non-native English-speaking agents and customers.
AI Interpreter
Affordable, instant and reliable AI-powered real-time translation for call centers. Currently supports 20+ languages and requires no integration with other platforms.
Speech-to-Text
Securely transcribe agent-customer conversations in real-time, directly on-device. PII-redacted, accurate, and PCI compliant transcription aids in efficient documentation, facilitating effortless monitoring and quality control (QC). The result is enhanced call quality and improved operational efficiency, at a fraction of the cost.
AI Noise Cancellation
Advanced AI-powered noise cancellation technology eliminates background noises, voices, and echoes bidirectionally during customer calls. This enhancement ensures clearer communication, leading to improved CSAT, reduced Average Handle Time, and overall better customer experiences by providing crystal clear conversations bidirectionally.
Krisp customers see:
"Krisp's technology supports our vision of leveraging AI to deliver better experiences for our clients' customers. Our group is committed to driving grounded innovation through partnerships that empower CX improvement, and Krisp is a valued partner on this roadmap." Oliver Camino, Global COO at Foundever
“We are proud to offer our customers a seamless experience that combines Krisp’s on-device, Avaya Compliant technology with our enterprise cloud solutions.” Eric Rossman, Vice President, Strategic Alliances and Technology Partners, Avaya
Enterprise-grade security, built for scale
✅ GDPR compliant
✅ SOC-2 certified
✅ Encryption in-transit and at-rest
✅ No voice data visible to Krisp servers
✅ Quick, easy deployment at scale
✅ User access and management
✅ Centralized billing
✅ Email, OAuth, and SSO user verification