Brightmark Partners
with Krisp for Effective
Noise Cancellation

Headquartered in Toronto, Brightmark is a boutique Salesforce consulting firm, focusing on the financial services industry. In order to help clients meet their objectives, the Brightmark team continuously strives to provide quality solutions and exceptional value.

 “Part of providing quality 
 service is being able to effectively 
 communicate without any distractions.” 
- Matthew Maingot, CEO

These goals inspired Brightmark to turn to Krisp for help. “We work as trusted partners to our financial services clients, helping them get the most out of Salesforce,” explains Matthew Maingot, Brightmark’s CEO.

He adds, “We have many young employees at Brightmark, who work from noisy coffee shops and apartments with roommates. Because we work with some of the top financial services firms in the country, our employees must be extremely professional and knowledgeable on every single call. Additionally, most of our employees visit with clients who work in downtown Toronto. They’re always scrambling for a quiet place to take virtual meetings–and taking calls from all over the city means that noise is a big issue.”

Positive Outcomes

While Matthew knew a little about Krisp from the tech world, he didn’t realize that Krisp was a stand-alone noise cancellation solution. “I tested Krisp out at home–with my new, yappy puppy close by–and I was immediately sold,” he explains. “I didn’t need to sell my team on it because the product completely sells itself. I honestly do not see any reason why Krisp isn’t being used by everyone who has virtual meetings.”

In fact, the Brightmark team achieved 100 percent adoption within 10 days of introducing Krisp. “It’s quite rare to have this adoption rate in such a short period of time, but the peer validation helped a great deal,” says Maingot. “Not only was the installation simple, but the benefits were impressive.”

 “Never needing to stress about 
 distracting noise is extremely important 
 to our team, especially when you’re billing 
 high-profile clients by the hour.” 

- Matthew Maingot, CEO

Sage Advice

When asked about choosing an effective noise cancellation solution, Maingot emphasizes the need to select a platform-agnostic tool. “It’s best to work with solutions that are not specifically attached to one platform, such as Microsoft Teams, Zoom, or Google Meet. This way, it’s easy for employees and clients to use whatever platform works best for them,” explains Maingot. “There are other noise cancellation solutions out there, but none compare to the quality and effectiveness of Krisp.”

He adds, “Krisp’s performance impact is low, it’s lightweight, and widely compatible. Not only does our entire team use it, but I also recommend it to our clients. And that’s a ringing endorsement.”

HQ: Toronto, Canada

Founded: 2006

Industry: Professional Services

Size: 15 Employees

Brightmark is at the forefront of Salesforce innovations, focused on enabling clients to get the most out of their investment. This commitment to excellence is part of Brightmark’s ability to recruit and retain an outstanding team of Salesforce experts.